Head of Customer Projects

Complexity of the job

The role of Head of Customer Projects is complex and multifaceted, requiring a deep understanding of project management principles, industry-specific knowledge, and strong leadership skills. The role demands excellent problem-solving abilities and the ability to navigate and resolve conflicts. Additionally, the position requires maintaining a balance between customer satisfaction and organizational objectives, often necessitating strategic decision-making and negotiation skills.

Required level of education & experiences

• Successfully completed technical/commercial training/education (ideally with a qualification from a technical college or university of applied sciences)
• 5 years project management experience in the plastics industry or in an international environment
• Experience in leading teams
• Business and financial acumen
• Excellent English skills
• Willingness to travel >15%
• Profound IT skills (MS Office, SAP)

Knowledge and competences

• Value driven and open minded to cultural differences in leadership, proactive and highly respectful leadership approach
• Entrepreneurial and pragmatic mind-set and vision
• Comfortable working in international matrix organization
• Active management of business networks
• Continuous learning in project management and technological developments