Business Expert CRM (all genders)
Sattledt, AT, 4642
We aim for the better with responsibility and passion.
Our mission is to develop and produce outstanding circular packaging and sustainable technical plastic parts and solutions together with our customers. We are convinced that we can have a positive impact on the future of our world through our work and want to be part of the solution. If you share this passion and want to take on responsibility, then you've come to the right place.
Your Challenge
- Active participation in the development and implementation of a harmonized CRM system for the entire Group
- Analysis and harmonization of CRM-relevant processes, such as lead-to-order, and management of the associated process maps
- Independent requirements management: creating and refining user stories as well as creating business requirements
- Responsible for test management: generating test cases and coordinating tests in collaboration with key users and IT
- Creation and management of training concepts and materials to ensure smooth use of the CRM system
- Carrying out various activities to increase data quality and ensure consistent data
- Long-term support and further development of the CRM system
Your Profile
- Relevant professional experience in the field of CRM or in the field of sales & marketing with CRM knowledge
- Initial experience in implementing a CRM system, preferably Salesforce, would be an advantage
- Very good written and spoken German and English skills
- High IT affinity and strong understanding of business processes
- Analytical, structured and precise way of working
- Independent and solution-oriented work with a proactive attitude
- Project management experience
Our Offer
We offer you a challenging area of responsibility with creative freedom, a modern and collegial working environment and comprehensive professional and personal development opportunities. In addition, you can expect good professional development prospects and attractive social benefits. The gross annual salary for this position is approximately EUR 64,000 including variable bonus components and additional monetary benefits. Depending on your qualifications and professional experience, there is a willingness to overpay.