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Expert AI & Workplace Applications (all genders) English Version

Company:  Greiner AG
Location: 

Wien, AT, 1100 Kremsmünster, AT, 4550

Travel activity:  15%
Employment Type:  Permanent

Your challenge

  • Provide 2nd and 3rd level support and problem resolution for AI & Workplace Applications (MIRO, Adobe Products, Articulate, SER Doxis, etc) 
  • Analyze and specify requirements in collaboration with relevant departments to identify synergies and avoid redundancies
  • Realize business requirements and further application development
  • Collaborate in IT projects and manage projects within the responsible area
  • Maintain regular communication with application key users to ensure effective cooperation
  • Manage and track external service providers to ensure cost-efficient, timely, and high-quality service delivery
  • Provide support documents and conduct training to enhance user know-how
  • Take main responsibility for one or more services/towers, including monitoring and adapting processes to improve service quality and meet business needs
  • Conception & implementation of e-learnings in the Articulate 360 platform 

Your Profile

  • Bachelor’s or master’s degree in Computer Science, Information Technology, AI, Digital Business Management, Media and Communication, or a related field; or relevant vocational training with several years of professional experience.
  • 2+ years of professional experience in Applications consulting.
  • Excellent communication skills to convey complex concepts clearly.
  • Strong drive for continuous improvement and performance excellence.
  • Innovative thinking to implement strategies that drive improvements and competitive advantage.
  • Learning awareness to stay updated with new information and trends.
  • Decision-making skills to analyze complex situations and drive organizational success.
  • Integrity to uphold high ethical standards and foster a culture of integrity.
  • General understanding of IT processes for effective technical support and solutions.
  • Ability to understand logical and technical contexts.

Our Offer

You can expect a modern working environment with a high degree of creative freedom. In addition, we offer a wide range of attractive social benefits, a comprehensive training program and an open and innovative team that is looking forward to meeting you.

The annual gross salary is around 55.000 €. The actual amount depends on your qualifications and professional experience.

We provide equal opportunities for everyone and see diversity as our strength. Therefore, we welcome all applicants – regardless of characteristics such as gender, age, background, social status, sexual orientation, religion, or mental and physical abilities. We have set the goal of empowering women and increasing female leader representation. We foster an inclusive work environment and encourage all individuals to apply. 
Job ID:  2750

About Greiner AG

Greiner, headquartered in Kremsmünster (Austria), is a global leader in plastics and foam solutions. With its three operating divisions Greiner Packaging, NEVEON and Greiner Bio-One, the company is at home in a wide variety of industrial sectors. Founded in 1868, the company is now one of the leading foam producers and plastics processors for the packaging, furniture, automotive industries, for medical technology and the pharmaceutical sector. Greiner generated sales of 2.12 billion euros in fiscal 2023 and employed more than 10,500  people at 118 locations in 33 countries.

The board of directors consists of Saori Dubourg and Hannes Moser.
greiner.com

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